Hong Kong

What We Value

We are a family company with a long-term orientation whose actions are rooted in the Lauder family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence.

Our duty as responsible corporate citizens is to lead by example and to encourage everyone with whom we engage to share and reflect these values.

William P. Lauder

Executive Chairman

"At the heart of our collaboration with our suppliers is innovation — let’s work together on innovating, not just in the traditional sense but also for quality and sustainability,” says William P. Lauder, Executive Chairman.

Building on these core values we also abide by the following principles: an unwavering commitment to quality and excellence — delivering exceptional products, services and experiences to the most discerning consumers around the world.

  1. Creativity and innovation infused throughout our business — from product development to packaging, sampling to selling, marketing to merchandising.
  2. Cultural relevance and respect — ensuring that our products, messaging and in-store experiences reflect the aspirations and desires of consumers in local markets.
  3. Inclusion and diversity — reflecting our belief that no one person, group or culture has all the knowledge, skills or information necessary for success.
  4. Acting responsibly and caring for the communities we serve — sourcing responsibly, running energy-efficient operations, utilizing green chemistry practices and bringing awareness and resources to global causes relating to health, education and the environment.

Responsible Sourcing Practices

We source high-quality ingredients and materials from around the world to manufacture our products, working diligently to source responsibly and with attention to potential impacts on people and environment. To effectively address the challenges related to responsible sourcing, we also participate in multi-stakeholder collaborative initiatives that help us build and strengthen our sourcing strategies.

Read more on ELC's approach to responsible sourcing.

Supplier Code of Conduct

Our Supplier Code of Conduct serves as the basis for how we evaluate and help our suppliers meet our high ethical standards in the procurement of our product ingredients and materials. We expect our suppliers to comply with local or national laws and regulations governing minimum wages, work hours, overtime compensation, hiring, occupational safety, forced labor or child labor and biodiversity. In addition, ELC’s Supplier Sustainability Guidelines provide suppliers with practical actions they can take, building on the foundation of the Supplier Code requirements, to move towards best practice.

Read more about our Supplier Code of Conduct.

Improving Supplier Sustainability Practices with EcoVadis

We conduct risk assessments and perform due diligence on select direct and indirect suppliers. In addition, we monitor supplier performance and implement corrective action plans as needed. We use EcoVadis, an online ratings service by which suppliers can be assessed on environmental impact, labor and human rights, ethics and sustainable procurement practices.

EcoVadis ranks suppliers with numerical scores that reflect the maturity level of their sustainability programs, practices and initiatives. This system allows suppliers to see how their practices compare to an objective benchmark. We find that suppliers are often motivated to improve their scores based on the visibility EcoVadis provides.

For more details on how many of our suppliers are currently using the EcoVadis platform, visit our latest Social Impact and Sustainability Report.

Supplier Inclusion & Diversity

Ensuring supplier diversity is an important component of our approach. As an inclusive and diverse company, we are focused on broadening our purchasing choices to better support suppliers representing LGBTQIA+, veterans, ethnic minorities, and people with disabilities, among other populations. Additionally, we have placed a specific focus on women- and Black-owned businesses. Our objective is to help drive economic development and growth of diverse and small businesses in the supplier base.

We belong to several advocacy organizations to continue our learning and grow our diverse supplier network, including:

  • Women’s Business Enterprise National Council (WBENC), the largest certifier of women-owned businesses in the U.S. and a leading advocate for women business owners and entrepreneurs.
  • National Minority Supplier Development Council (NMSDC), collaborates with more than 12,000 certified minority-owned businesses and a vast network of corporate members to support and facilitate Minority Business Enterprise (MBE) integration into supply chains and to build MBE capabilities through programs and education offerings.
  • WEConnect International, connects women-owned businesses with diverse opportunities by enabling them to compete in a global marketplace and enhancing their capabilities to transact business internationally.
  • Minority Supplier Development UK (MSDUK), the UK’s leading supplier diversity advocacy organization working for inclusion of ethnic minority businesses in corporate supply chains.
  • Disability:IN, the leading nonprofit resource for business disability inclusion worldwide.

If you are a small or diverse business and interested in becoming an ELC supplier, register your business. By submitting your information, you will be entered into our database of potential suppliers. If we have an opportunity related to your submission, we will contact your organization for further information. A submission to the database does not guarantee a business opportunity.

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